Shipping policy

Thank you for shopping with Exoticoss. We are committed to delivering your order as quickly and carefully as possible. At this time, Exoticoss only ships within the United States and Puerto Rico.

Standard Shipping
All orders are shipped at a flat rate of $4.99.

Free Shipping
Orders totaling $50.00 or more qualify for free shipping automatically — no code needed.

Processing Time
Orders are processed within 1–3 business days after payment confirmation.

Once your order ships, you will receive a tracking number via email.

Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.

Exoticoss is not responsible for delays, lost packages, or additional shipping costs caused by incorrect or incomplete addresses.

Lost, Delayed, or Stolen Packages
Once an order has been transferred to the shipping carrier, Exoticoss is not responsible for lost, stolen, or delayed packages.

If your package is marked as delivered but cannot be located, we recommend contacting the shipping carrier directly.

Order Issues
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.

Contact
For shipping questions or order support, please contact us at:
info@exoticoss.com