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Frequently asked questions

What is your return and exchange policy?

We accept returns and exchanges within 30 days of receiving your order, as long as the item is in its original condition, unworn, and in its original packaging. To start a return, please contact our support team. Final sale items are not eligible for returns.

How long does shipping take?

Orders are processed within 1–3 business days. Estimated delivery time within the United States is 5–7 business days with standard shipping. We offer free shipping on orders over $50. You will receive a tracking number once your order has been dispatched.

What material are the jewelry pieces made of?

All our pieces are crafted from 316L surgical-grade stainless steel with a PVD gold coating that ensures exceptional durability, corrosion resistance, and a premium finish that won't tarnish or fade over time.

How do I care for my EXOTICOSS jewelry?

To maintain the shine and durability of your pieces: avoid contact with chemicals such as perfumes, chlorine, or lotions; remove them before showering or swimming; clean with a soft dry cloth; and store in a protective pouch or case when not in use. Visit the Care Guide section in main menu for more information.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as payments through Shop Pay, Apple Pay, Google Pay and PayPal for a fast and secure checkout experience.

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Products

Alba Cuff

Alba Cuff

$28.00

Regular price Sale price $28.00
Aurea Necklace

Aurea Necklace

$24.00

Regular price Sale price $24.00
Celeste Hoops

Celeste Hoops

$28.00

Regular price Sale price $28.00
Dew Ear Cuff

Dew Ear Cuff

$22.00

Regular price Sale price $22.00